Apple launches service program for iPhone 12 and 12 Pro earpiece issue

If your iPhone 12's earpiece stopped working, y'all may be eligible for a costless repair

iPhone 12 Pro Max

Apple appear a new service plan to repair cleaved earpieces on select iPhone 12 models.

According to the support folio document, the iPhone-maker "determined that a very small percentage of iPhone 12 and 12 Pro devices may experience audio issues due to a component that might neglect on the receiver module." The upshot does not impact the iPhone 12 mini or 12 Pro Max.

Apple notes that affected models were manufactured between October 2020 and Apr 2021.

"If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may exist eligible for service," the document reads.

Although all iPhone 12 models are notwithstanding nether their ane-year warranty, this service program covers devices for ii years after purchase, giving iPhone 12 owners an extra year to get a free repair if their earpiece fails.

AsThe Vergepoints out, Apple's use of the phrase "small percentage" doesn't really give us a inkling as to how many devices are impacted. The visitor used similar phrasing when discussing bug with its MacBook butterfly keyboards, which seemed to touch merely about every MacBook.

It'southward worth noting that Apple's iPhone 12 and 12 Pro earpiece service programme requires an examination of phones prior to service to make sure they're eligible for the program. Additionally, Apple's website warns that if your device has any harm that would impair its ability to prepare the receiver, such as a broken screen, that will demand to be fixed first before Apple does the repair.

Yous can acquire more about the earpiece service program here.

Source: Apple Via: The Verge